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Please note that all support offered by our technicians is billable in accordance with your contract or on an adhoc basis. This includes support done remotely and onsite. By clicking on the "Request Help" button, you are agreeing to these terms and conditions.

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Interested in a Support Plan?Remote Rescue:

  • Weekly Remote Server Check-up and Maintenance
  • Unlimited Remote Support of Registered Users
  • Helpdesk Logging and Feedback

    • Remote Silver:

  • Weekly Remote Server Check-up and Maintenance
  • Weekly Onsite Preventative Workstation Maintenance
  • Unlimited Remote Support of Registered Users
  • Onsite Support when Remote Support is not possible
  • 80% of the monthly support is done Remotely
    • Remote Gold:
  • Onsite Technician Monday to Friday, 08H00 to 17H00
  • Weekly Onsite Server Check-up and Maintenance
  • Weekly Onsite Preventative Workstation Maintenance
  • Required Support during contract hours

    • All Services

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